Any item that is listed as "PREORDER" on the site will be sent separately since it will be shipped by a third party manufacturer. If you are placing an order that includes both PREORDERS and ready to be shipped items, then please note that you will receive a separate package for the PREORDER items. Additionally, we recommend you purchase the shipping insurance. We are not responsible for the package once the shipping carrier has it. If you have any questions, please contact us at dearkawaiikat@outlook.com or send us a DM on instagram @dearkawaiikat. Thank you :)